Amazon Dash Replenishment Service Adds New Device Partners

Diverse lineup of new device makers includes General Electric,
Samsung, August, Gmate, Oster, Obe, Petnet, CleverPet, Sutro, Thync, and
Sealed Air

Preview and demonstration of devices using Dash Replenishment Service
to be held in the IoT Pavilion at the Amazon Web Services re:Invent
conference in Las Vegas

SEATTLE–(BUSINESS WIRE)–(NASDAQ: AMZN)—Amazon today announced a diverse lineup of new device
brands joining the Amazon Dash Replenishment Service (DRS)
program—General Electric, Samsung, August, Gmate, Oster, Obe, Petnet,
CleverPet, Sutro, Thync, and Sealed Air. DRS enables connected devices
that measure consumable usage to automatically order physical goods from
Amazon when supplies are running low—like a water pitcher that orders
filters or a pet food dispenser that orders food when needed.

“We are excited to introduce 11 new device makers—General Electric,
Samsung, Gmate, Oster, August, and more—to the Dash Replenishment
Service program,” said Peter Larsen, Vice President, Amazon Devices.
“Dash Replenishment Service adds convenience and ease for both customers
and device makers alike. Customers don’t have to do anything—they can
simply rely on the connected device to automatically reorder the
consumables that keep their homes running smoothly. For device makers,
DRS makes it easy to add re-ordering functionality to their devices to
deliver a helpful and differentiated experience for customers.”

DRS is the same reordering service that powers Amazon Dash Button. With
Dash Button, customers can reorder frequently used products with the
simple press of a button. With DRS, connected devices can reorder
products automatically when supplies run low. DRS works with connected
devices that measure consumable usage, using infrared sensors, scales,
or other mechanisms, to reliably determine when to trigger an order
through Dash Replenishment Service APIs. For example, Obe’s Pro Bowl
weighs the amount of food consumed by a pet and subtracts that amount
from the in-home inventory balance. When supply runs low, Obe’s Pro Bowl
uses the Dash Replenishment Service to automatically place the order for
the pre-selected pet food on behalf of the customer.

DRS integration is easy and device makers can get started with as few as
10 lines of code. DRS is critical for device makers because they don’t
have to build the back-end infrastructure to fulfill orders—Amazon does
this work for them, leveraging its authentication and payment systems,
customer service, and fulfillment network.

Earlier this year, Amazon announced initial partners integrating with
the Dash Replenishment Service, including Brother, Whirlpool, and Brita.
Eleven new brands now join the program, including:

  • General Electric—GE’s new, high-efficiency washer will offer
    Wi-Fi capability and an app allowing customers to manage laundry tasks
    from their smartphones. With Dash Replenishment Service, laundry
    detergent will be automatically ordered when supply runs low.
    “Washers
    with our SmartDispense technology store detergent and automatically
    dispense the right amount for each load so customers don’t have to
    worry about it—to enhance that experience, we thought Amazon Dash
    Replenishment Service would be a perfect match,” said Kevin Nolan,
    Vice President of Technology for GE Appliances. “Customers will be
    able to set their preferred preorder level and Amazon will deliver
    detergent in time for the next wash, truly eliminating customer worry.”
  • August—August Smart Lock provides intelligent, secure access to
    a home—customers can control who can enter and who can’t—without the
    need for keys or codes, and all from a smartphone. With Dash
    Replenishment Service, replacement batteries will be automatically
    ordered and the customer will be notified to change out the battery.
    “From
    the beginning, our mission has been to design products and services
    that make our customers’ lives simpler and more secure. Dash
    Replenishment Service aligns with our commitment to use technology to
    deliver more convenience and control for our customers,” said Nate
    Williams, Head of Business Development for August. “Currently, a
    customer receives a notification in the August app when the batteries
    will need to be replaced soon but, with DRS integration, that
    experience becomes automated and customers receive replacement
    batteries without any action required.”
  • Gmate—Gmate SMART Blood Glucose Meter is a device that can
    connect to a smartphone to make testing blood sugar even easier. With
    Dash Replenishment Service, testing supplies will be automatically
    ordered.
    “Our customers must always be able to test and manage
    their blood sugar and it can be difficult and time-consuming to keep
    track of how many supplies are on hand,” said Jennifer Kupar, Director
    of Operations for Gmate. “This innovative idea of integrating Dash
    Replenishment Service will help so many customers with diabetes to
    never have to worry about running out of test strips and lancets
    again.”
  • Obe—Obe products will monitor and manage a dog’s food and water
    consumption. With Dash Replenishment Service, pet food will be
    automatically ordered.
    “Obe is already managing meals so why
    not also help customers manage the inventory of food in the home too,”
    said Hilary Jensen Wade, CEO and Co-Founder of Obe. “We want to avoid
    those last minute, ‘OMG who’s going to pick up pet food?!’ moments and
    Amazon is a great partner to help with that—Dash Replenishment Service
    will be the mechanism for us to deliver this convenient value
    proposition so customers can enjoy time with their family pet instead
    of worrying over their care.”
  • Oster—Oster Smart Pet Feeder with WEMO helps keep pets on a
    regular feeding schedule, manages portions, and gives customers peace
    of mind. With Dash Replenishment Service, pet food will be
    automatically ordered.
  • Petnet—Petnet’s SmartFeeder helps manage feeding times, portion
    sizes, consumption and food supply for pets right from a smartphone.
    With Dash Replenishment Service, pet food will be automatically
    ordered.
  • CleverPet—With the CleverPet Hub, customers can teach their dog
    to play games and it will let customers know how much food their dog
    has eaten. With Dash Replenishment Service, pet food will be
    automatically ordered.
  • Samsung—Samsung Laser Printers and its Mobile Print App allows
    customers to virtually connect with any device at any time and the
    printer will accurately monitor toner usage over time. With Dash
    Replenishment Service, toner cartridges will be automatically ordered.
  • Sutro—Sutro is a connected smart pool monitor that helps pool
    and spa owners with everything from testing to the administration of
    chemicals through the Sutro app. With Dash Replenishment Service, pool
    chemicals will be automatically ordered.
  • Thync—Thync is the first wearable technology that changes the
    way you feel, allowing you to de-stress and unwind in minutes or boost
    energy on demand. Thync Strips, when used with the Thync Module and
    smartphone app, safely and comfortably stimulate nerves on your head
    and face, signaling specific areas of the brain. With Dash
    Replenishment Service, new Strips will be automatically ordered.
  • Sealed Air—Diversey Care will soon be offering the new
    generation Soft Care Connected hand soap dispensers. With Dash
    Replenishment Service, hand soap or sanitizer will be automatically
    ordered.

Attendees at re:Invent, Amazon’s annual AWS conference in Las Vegas, can
visit the IoT Pavilion October 6-8 to see Dash Replenishment
Service-enabled devices from General Electric, August, Gmate, Petnet,
Sutro, Sealed Air, and Brita. Also, DRS-enabled hand sanitizers from
Sealed Air will be on display throughout re:Invent for attendees to use.
These hand sanitizers will be connected to a real-time dashboard that
showcases usage and reordering data.

“We are excited to be at re:Invent and preview the Dash Replenishment
Service for our Soft Care connected hand soap dispensers,” said Dr.
Ilham Kadri, President of Diversey Care. “Connectivity enables our
customers to use data to enhance hand wash compliance and thus food
safety levels, and Dash Replenishment Service delivers an unprecedented
level of convenience so they’re never out of soap.”

To learn more about Dash Replenishment Service, visit www.amazon.com/dashreplenishmentservice.

About Amazon

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guided by four principles: customer obsession rather than competitor
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