Amerigroup Tennessee Receives Multicultural Health Care Distinction from the National Committee for Quality Assurance

Health Plan Honored for Its Achievement in Providing Culturally
Diverse Programs and Decreasing Health Disparities Among Tennesseans

NASHVILLE, Tenn.–(BUSINESS WIRE)–#Amerigroup–Amerigroup Tennessee, a statewide provider of Medicaid managed care
services, today announced that it has been recognized by the National
Committee for Quality Assurance (NCQA), which awards distinction to
organizations that meet or exceed its rigorous requirements for
multicultural health care. In acknowledgement of these efforts, NCQA
awarded the health plan with the Multicultural Health Care Distinction,
which recognizes organizations that lead the market in providing
culturally and linguistically sensitive services, and work to reduce
health care disparities.

“As the demographics of America continues to shift to a more ethnically
diverse society, Amerigroup Tennessee continues to be attuned to the
cultural and socio-economic factors that impact our members’ access to
high quality health care,” said Al B. King, Amerigroup Tennessee
president. “We are honored to receive the NCQA Multicultural Health Care
Distinction, as it is a testament to our unwavering commitment to
address the needs of our distinct members and providers, and validates
how we are making a positive impact in the diverse communities we serve.”

In addition, NCQA also awarded the Multicultural Health Care Distinction
to 16 other Medicaid health plans affiliated with Amerigroup’s parent
company.

“Earning Multicultural Health Care Distinction shows that an
organization is making a breakthrough in providing excellent health care
to diverse populations. I congratulate any organization that achieves
this level of distinction,” said NCQA President Margaret E. O’Kane.
“Eliminating racial and ethnic disparities in health care is essential
to improving the quality of care overall.”

The NCQA Multicultural Health Care Distinction is a symbol of quality in
organizational efforts to address the diverse needs of its members. The
Multicultural Health Care Distinction evaluates organizations, such as
health plans, wellness, disease management and managed behavioral health
organizations through use of an evidence-based set of requirements.
These standards create a roadmap for improving and refining initiatives.

ABOUT AMERIGROUP TENNESSEE

Amerigroup Tennessee helps improve health care access and quality for
approximately 436,000 Tennessee residents who participate in the state’s
various Medicaid programs. Amerigroup serves Tennesseans by developing
and delivering innovative care management programs and services.
Amerigroup Tennessee members are assured care that is not only
accessible, but also accountable, comprehensive, integrated and
patient-centered. It provides ongoing community relations and outreach
to encourage members to become active participants in their health care.
For more information about Amerigroup, please visit our website at www.myamerigroup.com/tn.

ABOUT NCQA

NCQA is a private, non-profit organization dedicated to improving health
care quality. NCQA accredits and certifies a wide range of health care
organizations. It also recognizes clinicians and practices in key areas
of performance. NCQA is committed to providing health care quality
information for consumers, purchasers, health care providers and
researchers.

Contacts

Amerigroup Tennessee Media Contact:
Denise Malecki
813-830-6986
denise.malecki@amerigroup.com