Approximately 3,200 battery packs to be recalled
MOUNTAIN VIEW, Calif.–(BUSINESS WIRE)–Boosted, Inc. today announced the voluntary recall of all
user-replaceable standard range battery packs (Model B2SR) of its 2nd
generation Dual+ boards, in cooperation with the Consumer Product Safety
Commission (CPSC) and Health Canada. The recall was implemented after
Boosted received two reports of the battery pack overheating and
smoking. No related injuries or property damage have been reported.
Consumers should stop using the 2nd generation Dual+ Boosted board and
contact Boosted for a free replacement battery pack. To participate in
the recall, visit www.boostedboards.com
and click on Battery Pack Recall or call Boosted toll-free at (844)
395-0070 between 9 a.m. and 5 p.m. PT Monday-Friday for full details.
“Safety is a top priority for us,” said Boosted CEO and co-founder
Sanjay Dastoor. “Out of concern for our community’s safety and our
belief in product integrity, we halted the shipment and production of
boards immediately and began an investigation, working nonstop to
isolate a short circuit in the electronics as the cause. We are now
working with the CPSC and Health Canada to recall the battery packs.
Since the incidents, we have added design and quality control changes
that make our battery pack more robust and reliable than ever before.
We’re sorry for the inconvenience to our customers, and are looking
forward to getting them riding again soon.”
The Hatch Agency