DHL Opens Retail Service Center in New York City

  • New facility speeds service to lower Manhattan financial district —
    on foot

PLANTATION, Fla.–(BUSINESS WIRE)–DHL, the world’s leading international express services provider,
announced today it has expanded its operations in New York City with the
opening of a new retail service center facility in lower Manhattan. The
investment in its Manhattan operation adds a new, convenient drop-off
spot for international shipping customers, while speeding shipments to
one of the world’s largest financial centers.

The compact, 1,200 sq. ft. facility might be described as 100 percent
“green,” with foot power replacing horsepower. Rather than pick-up and
delivery vehicles, the facility deploys more than a dozen walking
couriers who cover five ZIP codes throughout lower Manhattan’s financial
district. And they beat their automotive counterparts in delivery time.

International express deliveries of envelopes and small packages are now
delivered at least an hour earlier – by noon to most locations. The
facility also provides a staffed customer counter for convenient
drop-off of shipments.

“Wall Street and DHL both value speed in their work,” said Laurice
Bancroft, DHL Sr. VP and General Manager for the Northeast. “Our new
service helps get those all-important documents delivered to the area’s
financial and legal firms that much earlier. We like to say it’s moving
at the speed of the Big Yellow Machine — this one configured to the
narrow nooks and crannies of lower Manhattan.”

The center complements the support that DHL currently provides to
financial and legal firms in New York City through its helicopter
service, which serves prime U.S. and federal bank locations in New York,
with stops on Manhattan’s West Side and at Newark’s Liberty
International Airport. With late pick-up service in New York City
utilizing the helicopter, urgent financial or legal documents can still
arrive next business day to London’s financial district.

DHL operations in New York City include a larger service center facility
on Tenth Avenue and West 39th Street that serves the rest of
Manhattan, in addition to facilities in the Boroughs of Queens, Brooklyn
and the Bronx. DHL operates one of its three U. S. gateway facilities at
JFK Airport.

The new DHL Express Service Center is located at 130 Church Street, New
York, NY 10007.

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DHL – The logistics company for the

DHL is the leading global brand in the logistics industry. Our
DHL family of divisions offer an unrivalled portfolio of logistics
services ranging from national and international parcel delivery,
e-commerce shipping and fulfillment solutions, international express,
road, air and ocean transport to industrial supply chain management.
With about 340,000 employees in more than 220 countries and territories
worldwide, DHL connects people and businesses securely and reliably,
enabling global trade flows. With specialized solutions for growth
markets and industries including technology, life sciences and
healthcare, energy, automotive and retail, a proven commitment to
corporate responsibility and an unrivalled presence in developing
markets, DHL is decisively positioned as “The logistics company for the

DHL is part of Deutsche Post DHL Group. The Group generated revenues of
more than 59 billion euros in 2015.


DHL Express U.S.
Robert Mintz, +1 (425) 984-4249