Kansas City Board of Public Utilities and the Unified Government Partner with HomeServe USA to Offer Residents Home Repair Service Plans
KANSAS CITY, Kan.–(BUSINESS WIRE)–The Kansas
City Board of Public Utilities (BPU) and the Unified
Government of Wyandotte County/Kansas City (UG) today jointly
announced a partnership with HomeServe
USA (HomeServe), a leading provider of home repair service
solutions, to offer home repair service plans. BPU and UG residential
customers in Kansas City, Kansas, will be offered optional water service
line repair plans as well as sewer line and in-home plumbing plans
through HomeServe.
Service plans available through HomeServe provide homeowners with an
affordable, cost-effective way to manage the unexpected expense and
inconvenience of home repair emergencies. The BPU and UG add to the
increasing number of agencies and municipalities, including WaterOne in
neighboring Johnson County, that are offering residents optional service
plans through HomeServe. Homeowners are often unaware that such repairs
are not covered by basic homeowner’s insurance policies or by the local
utility and usually have to take on the burden of repair costs
themselves.
“Given the current state of infrastructure across the United States, the
services provided by HomeServe are a smart, proactive option for our
residents to protect themselves,” said Don Gray, General Manager of BPU.
“HomeServe will enable us to make high-quality service plans available
to our customers that are low-cost and can serve as a line of defense in
the event that a home repair emergency arises.”
“Many homeowners are unfamiliar with the fact that they are responsible
for the water and sewer lines on their property” said Tom Rusin, CEO of
HomeServe USA. “When faced with an unexpected repair on these service
lines, homeowners are often blindsided by the financial impact that
comes with them. We are pleased to be partnering with the BPU and UG to
provide their customers with affordable, dependable coverage plans to
help with these situations.”
Additionally, any income generated for BPU and UG, as a result of the
partnership agreement with HomeServe, will be directed to a special fund
to support repairs and other assistance for low income homeowners in the
Kansas City, KS.
“When service line or sewer line issues occur, the inconvenience they
create can often be frustrating for homeowners,” said Douglas Bach,
County Administrator of UG. “Beyond the cost-effectiveness of
HomeServe’s coverage plans, we are pleased to offer our customers the
ability to have a number they can call to receive repair services in a
timely manner.”
HomeServe plan holders will have access to a Repair Hotline that is
available 24 hours a day, 365 days a year as well as local, licensed,
and insured contractors available to provide high-quality home repair
services to customers. The Water Service Line Coverage is available now
to BPU and UG customers for $3.99/month. HomeServe will also offer
Sewer/Septic Line coverage for $5.99/month. Homeowners also have the
option to combine water and sewer coverage for $8.99/month. Convenient
payment options are available for the service plans from HomeServe.
BPU and UG customers can learn more about the services by calling
HomeServe toll-free at 1-866-219-2162 or visiting www.HomeServeUSA.com.
About HomeServe
HomeServe USA Corp (HomeServe) is a leading provider of home repair
solutions serving over 2.7 million customers across the US and Canada
under the HomeServe, Service Line Warranties of America (SLWA) and
Service Line Warranties of Canada (SLWC) names. Since 2003, HomeServe
has been protecting homeowners against the expense and inconvenience of
water, sewer, electrical, HVAC and other home repair emergencies by
providing affordable repair coverage and quality local service. As an A+
rated Better Business Bureau Accredited Business, HomeServe is dedicated
to being a customer-focused company supplying best-in-class repair plans
and other services to consumers directly and through over 400 leading
municipal, utility and association partners. For more information about
HomeServe, a 2015 Connecticut Top Workplace winner and recipient of
seven 2016 Stevie Awards for Sales & Customer Service, please go to www.homeserveusa.com.
For information on SLWA visit www.slwofa.com
and for SLWC visit www.slwofc.ca.
To connect with HomeServe on Twitter and Facebook, please visit www.twitter.com/homeserveusa and
www.facebook.com/HomeServeUSA.
Contacts
MEDIA:
HomeServe USA
Myles Meehan, 203-356-4259
Myles.Meehan@homeserveusa.com
or
ICR,
Inc. for HomeServe USA
Sourav Das, 203-682-8283
hsusa@icrinc.com
