CINCINNATI–(BUSINESS WIRE)–Macy’s, Inc. (NYSE:M) today announced plans to close 35 to 40
underperforming Macy’s stores – representing approximately 1 percent of
the total Macy’s, Inc. sales – in early 2016 as the company works to
optimize its omnichannel approach to customers across America.
“Physical stores remain absolutely vital to our omnichannel strategy,
which provides local touchpoints and tailored merchandise assortments
for shoppers in nearly every major market,” said Terry J. Lundgren,
Macy’s, Inc. chairman and chief executive officer. “As new shopping
centers are opened, however, many customers change their shopping habits
and often the sales volume of a store gets divided among the new and
nearby, existing centers. Each year, we prune some stores that are our
weakest performers so that we can concentrate our resources on the best
locations and maintain a strong physical presence. At the same time, we
open a small number of new stores to fill gaps in our market coverage or
where we have outstanding real estate opportunities.
“Macy’s is already one of the largest and fastest-growing digital
platforms in the country. Our fast-growing digital offering, including
robust apps and mobile-enhanced websites, integrate with our stores to
provide an unparalleled omnichannel shopping experience for customers
wherever, whenever and however they prefer to shop. As a result, we are
able to attract new customers and grow sales profitably,” Lundgren said.
“Macy’s stores today are places to shop, relax and be entertained – much
like they have for generations. Moreover, all Macy’s stores today can
fulfill merchandise orders direct to consumers’ homes, serve as
convenient locations for customer pick up of merchandise bought online,
and are the origination point for same-day delivery in 17 local
markets,” Lundgren added. “While making the decision to close stores is
difficult, we know it is necessary for us to remain competitive as
customer shopping patterns continue to change.”
The locations of the 35 to 40 stores to be closed in early 2016 will be
announced at a later date, once the company completes a careful analysis
now under way and makes final decisions. Together, the stores’ annual
sales volume, net of sales expected to be retained in nearby stores and
online, is expected to be roughly $300 million.
Macy’s, Inc. today operates 770 Macy’s stores. Over the past five years
(2010 through 2015 to date), 52 Macy’s stores have been closed and 12
new Macy’s stores have been opened. In addition, six new Macy’s
Backstage offprice locations are opening in fall 2015.
The company will communicate its store closing decisions directly with
the associates in those locations prior to a public announcement. Macy’s
is committed to treating associates affected by store closings with
respect and openness. Associates displaced by store closings may be
offered positions in nearby stores where possible. Eligible full-time
and part-time associates who are laid off due to the store closing will
be offered severance benefits.
Macy’s, Inc., with corporate offices in Cincinnati and New York, is one
of the nation’s premier retailers, with fiscal 2014 sales of $28.105
billion. The company operates about 885 stores in 45 states, the
District of Columbia, Guam and Puerto Rico under the names of Macy’s,
Bloomingdale’s, Bloomingdale’s Outlet and Bluemercury, as well as the
macys.com, bloomingdales.com and bluemercury.com websites.
Bloomingdale’s in Dubai is operated by Al Tayer Group LLC under a
All statements in this press release that are not statements of
historical fact are forward-looking statements within the meaning of the
Private Securities Litigation Reform Act of 1995. Such statements are
based upon the current beliefs and expectations of Macy’s management and
are subject to significant risks and uncertainties. Actual results could
differ materially from those expressed in or implied by the
forward-looking statements contained in this release because of a
variety of factors, including conditions to, or changes in the timing
of, proposed transactions, prevailing interest rates and non-recurring
charges, competitive pressures from specialty stores, general
merchandise stores, off-price and discount stores, manufacturers’
outlets, the Internet, mail-order catalogs and television shopping and
general consumer spending levels, including the impact of the
availability and level of consumer debt, the effect of weather and other
factors identified in documents filed by the company with the Securities
and Exchange Commission.
(NOTE: Additional information on Macy’s, Inc., including past news
releases, is available at www.macysinc.com/pressroom).
Jim Sluzewski, 513-579-7764