NCR Improves Aeromexico Customer Experience with Self-Service Kiosks

NCR to demonstrate kiosk functionality at Passenger Terminal Expo

DULUTH, Ga.–(BUSINESS WIRE)–NCR today announced it will provide TouchPort™ 120 SelfServ™ kiosks to
Aeroméxico, the largest airline in Mexico, to help expedite the
airline’s check-in process and provide customers a convenient
alternative to service counter transactions.

Now, Aeromexico passengers will be able to check-in, choose and upgrade
their seats, check bags, and purchase in-flight commodities such as
Wi-Fi without waiting in long lines. The TouchPort 120 accepts credit
cards for convenient payment and print receipts.

The kiosks will operate using NCR’s Common Use Self Service Platform.
Through improvements at the kiosks, Aeromexico’s goal is to reduce lines
and give their passengers more control over their travel experience.
From the kiosk, passengers will be able to check-in, verify their
passport, print their boarding pass, upgrade their seat and print their
bag tags all at once.

“By installing the TouchPort 120 throughout major airports in Mexico,
Aeromexico will give its customers a more convenient and connected
travel experience,” said Dennis Davidson, vice president of NCR travel
and entertainment. “Customers will continue receiving the same
high-quality service they’ve come to expect from Mexico’s leading

Aeromexico, who is leasing the kiosks from HP, expects to begin
deploying the NCR kiosks in April and complete all installations by the
end of May. Locations receiving kiosks include Mexican hub cities, such
as Mexico City, Monterrey, Culiacan, Guadalajara, Chihuahua and Merida.

“Travelers want increasing amounts of control over their travel
experience. The TouchPort 120 kiosks offer our customers the control
they want and increase the quality of the experience from check-in to
boarding the plane,” said Pablo Gómez, director digital strategy, E
Commerce of Aeromexico.

NCR will exhibit the functionality of the TouchPort 120 at Passenger
Terminal Expo 2016 in Cologne, Germany beginning March 15, 2016. To see
the technology in action, please visit booth 5065 or contact
to arrange a meeting.

About NCR Corporation

NCR Corporation (NYSE: NCR) is the global leader in consumer transaction
technologies, turning everyday interactions with businesses into
exceptional experiences. With its software, hardware, and portfolio of
services, NCR enables more than 550 million transactions daily across
retail, financial, travel, hospitality, telecom and technology, and
small business. NCR solutions run the everyday transactions that make
your life easier.

NCR is headquartered in Duluth, Georgia with over 30,000 employees and
does business in 180 countries. NCR is a trademark of NCR Corporation in
the United States and other countries. The company encourages investors
to visit its web site which is updated regularly with financial and
other important information about NCR.


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