Source Technologies’ Personal Teller Machine Improves the Branch Experience by Supporting Mobile Wallets, Tablet Assistance

Kiosk’s embedded NFC device enables customers to conduct transactions
using leading mobile wallet providers like Apple Pay

, a leading provider of integrated solutions for
managing financial transactions and other secure business processes,
announced at the 2015
BAI Retail Delivery Conference
enhancements to its 8-Series
Personal Teller Machine
self-service retail banking kiosk, which now
supports mobile wallet acceptance and tablet assistance.

Engineered specifically for retail banking transactions, Source
Technologies’ Personal Teller Machine resides in the branch and
automates 80 – 90 percent of transactions historically handled by
tellers. Now, financial institutions’ customers can simply tap their
smartphone on the Personal Teller Machine’s near-field communication
(NFC) device to conduct a transaction using leading mobile wallets
providers such as Apple Pay, Android Pay and Samsung Pay,
among others.

In addition to mobile wallet acceptance, the Personal Teller Machine now
supports tablet assistance, which enables a financial institutions’
staff to step in and operate the kiosk via tablet if needed. In this
model, a financial institutions’ staff can better serve as “universal
bankers” who focus on sales and service rather than just conducting
routine transactions.

“More and more consumers have embraced self-service kiosks due to the
speed, convenience and ‘cool’ factor these kiosks provide over
traditional tellers, and our mobile wallet integration takes that modern
banking experience just one step further,” said Keith Hamilton, CEO of
Source Technologies. “Mobile wallets have quickly become a widely
accepted form of payment – both by retailers and consumers – so
financial institutions must keep up with consumers’ demands and
expectations for mobile wallet acceptance in all aspects of their
everyday lives, including banking.”

Hamilton continued, “With our Personal Teller Machine, consumers are
empowered to conduct their own transactions, but still have the ability
to quickly receive assistance if needed. Moving those common, repetitive
transactions away from the teller enables a financial institution’s
staff to take on more consultative roles, while saving resources and
reducing in-store queues.

To learn more about Source Technologies’ Personal Teller Machine, visit
booth #2223 at the 2015 BAI Retail Delivery Conference, or view the
following video –

About Source Technologies

Founded in 1986, Charlotte, NC-based Source Technologies is redefining
the branch channel by helping banks transform their branches with
automation, innovative technology and superior engineering. The
company’s print solutions empower businesses to automate the secure
printing of sensitive information and negotiable documents, and its
ground-breaking transactional and interactive kiosks for self-service
and retail applications enhance the self-service experience. Customers
include 6 of the Top 10 US banks, 69 of the Fortune 100, and thousands
of small and mid-sized companies. For more information, visit,
or follow them on Twitter @source_tech
and LinkedIn at


For Source Technologies
Lauren Schuster, 678-781-7209