UnitedHealthcare and Optum Support People Affected by Severe Weather in Oklahoma

  • Assistance for UnitedHealthcare plan participants whose access
    to care or prescriptions needs may have been affected
  • Free emotional-support help line from Optum open to anyone

TULSA, Okla.–(BUSINESS WIRE)–UnitedHealthcare and Optum, the health benefits and services companies
of UnitedHealth Group (NYSE: UNH), are taking immediate action to help
people in Oklahoma affected by recent severe weather.

Support includes assisting health plan participants who may need to make
alternate arrangements to ensure continuity of care and access to early
prescription refills, as well as a free emotional-support line to help
people in affected communities.

  • Help Finding a Network Care Provider, Early Refills: Plan
    participants who need help finding a care provider in the
    UnitedHealthcare network or obtaining early prescription refills can
    call customer care at the number located on the back of their medical
    ID cards.

For plan participants who may have misplaced their medical ID card,
call 866-633-2446, 8 a.m.-8 p.m. (in the local time zone), Monday
through Friday. People enrolled in employer-sponsored and individual
health plans who have a smartphone can download the free Health4Me app,
which provides instant access to their ID card, network care providers,
their personal health benefits and more. The Health4Me app is available
as a free download at the Apple iTunes App Store and the Android Market
on Google Play.

  • Free Help Line: Optum, a leading health and behavioral health
    services company, is offering a free emotional-support help line.

The toll-free number, 866-342-6892, will be open 24 hours a day, seven
days a week, for as long as necessary. The service is free of charge and
open to anyone. Specially trained Optum mental health specialists help
people manage their stress and anxiety so they can continue to address
their everyday needs. Callers may also receive referrals to community
resources to help them with specific concerns, including financial and
legal matters.

Along with the toll-free help line, emotional-support resources and
information are available online at www.liveandworkwell.com.

About UnitedHealth Group
UnitedHealth Group (NYSE: UNH) is a
diversified health and well-being company dedicated to helping people
live healthier lives and helping to make the health system work better
for everyone. UnitedHealth Group offers a broad spectrum of products and
services through two distinct platforms: UnitedHealthcare, which
provides health care coverage and benefits services; and Optum, which
provides information and technology-enabled health services. For more
information, visit UnitedHealth Group at www.unitedhealthgroup.com
or follow @UnitedHealthGrp on Twitter.

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Contacts

UnitedHealth Group
Dimitri Senaratna, 952-936-3275
dimitri_senaratna@uhg.com