Customers can now simply ask Alexa to reorder meals from Amazon
Restaurants for an easy, fast way to get dinner in an hour or less
All restaurants in the service are available for voice shopping
through Alexa starting today
SEATTLE–(BUSINESS WIRE)–Amazon.com (NASDAQ:AMZN) today announced that Prime members can
voice-order their next meal through Amazon Restaurants on their
Alexa-enabled devices including the Amazon Echo and Echo Dot. The new Alexa
skill allows customers to reorder from any restaurant available on
the service in more than 20 cities by saying, “Alexa, order from Amazon
Restaurants,” and have any meal they’ve ordered before delivered to
their door for free in an hour or less.
“Customers now have a hands-free, hassle-free way to reorder any meal
from Amazon Restaurants using their voice to get dinner on the table,”
said Gus Lopez, general manager of Amazon Restaurants at Amazon. “We are
excited to leverage the innovative Alexa technology and give Prime
members another easy way for Amazon Restaurants to take care of
dinnertime with no menu markups and free delivery in one hour or less.”
Prime members can ask Alexa to reorder from Amazon Restaurants by saying
a restaurant name or cuisine type, for example, “Alexa, order sushi from
Amazon Restaurants.” The service pulls a customer’s order history from a
specified restaurant or cuisine type and lists meal options available
for reorder. The selected meal is then sent for delivery to a customer’s
Once an order is placed, Amazon delivery partners deliver the food in
one hour or less. Amazon Restaurants offers customers transparent
pricing—there are no menu markups or hidden service fees—and delivery on
all orders is free for Prime members. If a customer finds a restaurant
item on Amazon Restaurants that is priced higher than the regularly
priced item on the restaurant’s current online menu within 24 hours of
placing the order, Amazon will refund that customer the price of the
Customers can also place orders using the Amazon and Prime Now mobile
apps or by visiting www.amazon.com/restaurants.
Customers can also browse menus and watch as their delivery travels from
the restaurant to the delivery address in real time.
Prime members can download the Amazon or Prime Now mobile apps or visit
the Prime Now website to enter their ZIP code and see if the service is
available in their area. In ZIP codes where restaurant delivery is
available, customers will see Restaurants on the home page.
To learn more about how to reorder from Amazon Restaurants through
Alexa, please visit www.amazon.com/restaurants-alexa.
For restaurants interested in working with Amazon Restaurants, please
Amazon Restaurants is available in Atlanta, Austin, Baltimore, Brooklyn,
Chicago, Columbus, Dallas, Houston, Los Angeles, Phoenix, Portland,
Manhattan, Miami, Minneapolis, Northern Virginia, Orlando, San Diego,
San Francisco Bay area, Seattle, and Tampa.
Alexa is the cloud-based voice service that powers devices like Amazon
Echo, Echo Dot, Amazon Tap, and more. Using Alexa is as simple as asking
a question. Just ask to play music, read the news, control your smart
home, tell a joke, and more—Alexa will respond instantly. Whether you
are at home or on the go, Alexa is designed to make your life easier by
letting you voice-control your world. Alexa lives in the cloud so it’s
always getting smarter. The more you talk to Alexa, the more it adapts
to your speech patterns, vocabulary, and personal preferences. Plus,
Alexa has over 7,000 skills built by third party developers, and new
skills are always being added.
More to Prime
Tens of millions of Prime members around the world enjoy the many
benefits of Prime. In the US that includes unlimited access to
award-winning movies and TV episodes with Prime Video; unlimited access
to Prime Music, Audible Channels for Prime, Prime Reading, Prime
Photos; early access to select Lightning Deals, one free pre-released
book a month with Kindle First, and more. Prime was built on the
foundation of unlimited fast, free shipping and today, members
receive Prime Two-Day Shipping on more than 30 million items, Prime
Same-Day Delivery in 29 cities and two-hour delivery with Prime Now in
30 cities. Start a free trial of Amazon Prime at amazon.com/prime.
Amazon is guided by four principles: customer obsession rather than
competitor focus, passion for invention, commitment to operational
excellence, and long-term thinking. Customer reviews, 1-Click shopping,
personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle
Direct Publishing, Kindle, Fire tablets, Fire TV, Amazon Echo, and Alexa
are some of the products and services pioneered by Amazon. For more
information, visit www.amazon.com/about.
Learn more about Amazon Prime Now, Shop, or Download the App at www.primenow.com.