Healthgrades Launches Upgraded Site and Search Experience

New functionality improves consumer access to information as they
research, select and appoint with physicians

DENVER–(BUSINESS WIRE)–Healthgrades, the leading online resource for information about
physicians and hospitals, recently launched a new consumer website with
enhanced functionality to better address the rapidly evolving ways
consumers search for a provider online. The new website, which was
developed based on Healthgrades insights and market research, enables
consumers to search, select and appoint with a physician according to
what matters to them most.

“Across all industries, like travel, finance and real estate,
transparency has transformed access to information and services,” said
Scott Booker, chief executive officer, Healthgrades. “Transparency and
consumer empowerment in healthcare is very clear — three-quarters (77%)
of our users report having selected a specialist without a referral and
nearly one third (29%) use our site to investigate the referrals they
get from primary care providers. To answer this demand, we’ve
designed a new site to help consumers access the information they need
to take more informed actions throughout their healthcare experience.”

Healthgrades’ upgraded site helps consumers easily research and compare
providers, select a provider, and book an appointment:

Research and compare providers: According to STAX research,
commissioned by Healthgrades, consumers are 82% more likely to book an
appointment if the physician information includes experience, patient
satisfaction scores and the quality of hospitals where they practice.
The new Healthgrades website now offers expanded provider profiles to
help consumers determine the right provider and facility for quality

Select a provider: The Healthgrades website also offers tailored
search results based on criteria that is important to consumers. More
than 75% of consumers that use Healthgrades research more than one
physician. Consumers can find physicians who fit their specific needs,
such as insurance, gender, patient satisfaction, and the ability to find
the physicians that treat more than 12,000 conditions and procedures
most often.

“Over the last two years Healthgrades has observed that consumers who
visit the site to research a physician are 54% more likely to find and
connect with a different physician than the one who they
initially came to research,” said Booker. “Consumers use the information
available at Healthgrades to take a much more active role in their

Book an appointment

The Healthgrades website now allows more convenient options for
consumers to quickly connect with healthcare providers. Consumers can
now search for a provider by appointment availability and whether they
accept new patients. According to Accenture, almost two thirds of health
systems will offer online scheduling for all of their physicians by the
end of 2019.

Health systems across the country, including Oschner Health System and
Mississippi Baptist have integrated online appointment scheduling
capabilities through the Healthgrades website, providing the ability to
meet consumers where they are searching for health information.

Learn more about how hospitals
partner with Healthgrades


About Healthgrades

Healthgrades, headquartered in Denver, Colorado, is the leading online
resource for comprehensive information about physicians and hospitals.
Today, more than one million people a day use the Healthgrades website
to search, compare and connect with hospitals and physicians based on
the most important factors when selecting a healthcare provider:
experience, hospital quality and patient satisfaction. For more
information about Healthgrades, visit or
download the iPhone+app&index=3&md5=3f1eb929b5b83ec47178db70417b2e24″ rel=”nofollow”>Healthgrades
iPhone app.


Jen Newman