Kroll Ontrack Offers Data Recovery Discount for Storage Devices Affected by Storms in South Carolina and along the East Coast

MINNEAPOLIS–(BUSINESS WIRE)–With historic rainfall wreaking havoc in South Carolina and along the
East Coast, Kroll Ontrack is offering free diagnosis and an $850 flat
fee for data recovery of all desktops, laptops and USBs affected by
flooding along the East Coast. This offer runs through November.

Valuable business and personal data is stored on computers and laptops,
whether financial information, irreplaceable and sentimental photos and
videos, music, tax forms, contact lists, and passwords. When natural
disasters occur, it can lead to devastating data loss scenarios. This
fact is reinforced by the increase in the number of jobs Kroll Ontrack
receives following natural disasters.

“The widespread power outages and water damage caused by heavy storms
and flooding pose a major threat to business and personal property, at
times leading to unfortunate data loss situations,” said Todd Johnson,
vice president of operations, Kroll Ontrack. “While many possessions can
be replaced, and are usually covered by insurance, the same cannot be
said for digital data. Loss of data can be both personally and
professionally overwhelming.”

The extent of damage to digital files and information stored on hard
drives will remain unknown until power is restored. Fortunately, the
majority of digital data can be recovered from water-damaged or
power-affected drives with the help of data recovery software and or

For more information on this offer, contact Kroll Ontrack at
800-872-2599; or online at

TIPS: Kroll Ontrack also recommends that victims fearing loss of
their vital information consider the following before assuming that the
damage is permanent:

  • Never assume that data is unrecoverable, no matter what it has been
  • Do not shake, disassemble or attempt to clean any hard drive or server
    that has been damaged – improper handling can make recovery operations
    more difficult which can lead to valuable information being lost
  • Never attempt to dry water-damaged media by opening it or exposing it
    to heat – such as that from a hairdryer
  • Do not attempt to operate visibly damaged devices
  • Do not attempt to freeze-dry media
  • Do not use common software utility programs on broken or water-damaged
  • If you are dealing with large servers, make sure they have adequate
    air conditioning. Increases in computer processor speed have resulted
    in more power requirements, which in turn require better cooling –
    especially important during the summer months
  • Invest in some form of Uninterruptible Power Supply (UPS), which uses
    batteries to keep computers running during power outages. UPS systems
    also help manage an orderly shutdown of the computer – unexpected
    shutdowns from power surge problems can cause data loss
  • Check protection devices regularly: At least once a year you should
    inspect your power protection devices to make sure that they are
    functioning properly. Most good ones will have a signal or light to
    tell you when they are protecting your equipment properly
  • For mission critical situations, contact a data recovery professional
    before any attempts are made to reconfigure, reinstall or reformat

About Kroll Ontrack
Kroll Ontrack provides technology-driven
services and software to help legal, corporate and government entities
as well as consumers manage, recover, search, analyze, and produce data
efficiently and cost-effectively. In addition to its award-winning suite
of software, Kroll Ontrack provides data recovery, data destruction,
electronic discovery and document review. For more information about
Kroll Ontrack and its offerings please visit: or
follow @KrollOntrack on Twitter.


Kroll Ontrack
Kristin Husom, 952-516-3781