Sellers on Amazon Cap off Big Year with More Than 40 Percent Growth on Cyber Monday

Sellers received orders for more than 23 million items on Cyber Monday

Fulfillment by Amazon delivered more than 1 billion items worldwide
in 2015

Sponsored Products adoption grew more than 100 percent in 2015

SEATTLE–(BUSINESS WIRE)–(NASDAQ: AMZN) – Amazon today announced that more than 23 million items
were ordered worldwide from sellers on Amazon on Cyber Monday, a more
than 40 percent increase year-over-year. To help sellers scale their
businesses and delight customers with Amazon’s award-winning fulfillment
and customer service, the Fulfillment by Amazon (FBA) service delivered
more than 1 billion items worldwide in 2015. Sponsored Products adoption
by sellers worldwide grew more than 100 percent year-over-year as
sellers advertised their products and built their brands on Amazon.
During the holiday season, individuals and businesses selling on Amazon
sold to more than 80 percent of Amazon customers worldwide who ordered a
physical item.

“It’s never been easier for sellers, local merchants and artisans to
grow their businesses on Amazon. With targeted advertising tools like
Sponsored Products, access to Amazon’s fulfillment and customer service
expertise through FBA, and new marketplaces like Handmade at Amazon and
Amazon Home Services, businesses of all sizes can easily reach millions
of customers around the world,” said Peter Faricy, VP for Amazon
Marketplace. “2015 was a big year for sellers on Amazon. In fact,
sellers added more new selection and shipped more items than in any
previous year. We’re excited to build on that momentum as we continue to
innovate on behalf of sellers and customers.”

2015 Amazon Services Growth

Marketplace and FBA

  • FBA delivered more than 1 billion items to customers worldwide.
  • Active sellers worldwide using the FBA service grew more than 50
    percent year-over-year.
  • Using the FBA service, Amazon sellers from more than 100 different
    countries around the world fulfilled orders to customers in 185
    countries.
  • Cross-border sellers worldwide using FBA grew more than 100 percent
    year-over-year.
  • FBA offers from sellers are now available with FREE Same-Day Delivery
    to Prime members in more than 750 U.S. cities across 16 U.S. metro
    areas on qualifying orders over $35.

Sponsored Products

  • In 2015, sellers worldwide using Sponsored Products grew more than 100
    percent.
  • Sellers worldwide garnered more than $1.5 billion in sales through
    Sponsored Products listings.

Holiday Season

  • During the holiday season, individuals and businesses selling on
    Amazon sold to more than 80 percent of Amazon customers worldwide who
    ordered a physical item.
  • Sellers received orders for more than 23 million items on Cyber Monday.
  • FBA items shipped worldwide grew more than 60 percent year-over-year
    during the holiday season.
  • In the U.S., Sponsored Products clicks grew 200 percent year-over-year
    during the holiday season.

Business Highlights

New Marketplaces

  • Amazon launched Handmade at Amazon (www.amazon.com/handmade),
    a new store featuring genuinely handmade items crafted and sold
    directly from artisans. Handmade at Amazon offers more than 200,000
    quality handcrafted items from around the world, and artisans continue
    to add thousands of items each day. Handmade at Amazon has expanded to
    more than 10,000 artisans, with hundreds of new artisans joining every
    week.
  • Amazon unveiled Amazon Home Services (www.amazon.com/homeservices),
    a new marketplace for on-demand professional services, backed by
    Amazon’s Happiness Guarantee. Customers can browse, purchase, and
    schedule hundreds of professional services directly on Amazon. Amazon
    Home Services has handpicked pros offering upfront pricing on
    pre-packaged and custom services with helpful reviews from customers
    who have made verified purchases.
  • Amazon introduced Amazon Business (www.amazon.com/business),
    a new marketplace that provides sellers the opportunity to grow their
    sales by reaching business customers. Amazon Business features
    exclusive business pricing tools, the ability for sellers to list
    their credentials and quantity discounts for qualifying purchases.
  • Amazon launched Amazon Exclusives (www.amazon.com/exclusives),
    a new store that gives customers direct access to innovative new
    products from more than a hundred up-and-coming brands. Manufacturers
    that join the Amazon Exclusives program and sell exclusively on Amazon
    and their own website receive additional merchandising, account
    management and promotion.

Expansion

  • Amazon launched Selling on Amazon and FBA offerings in Mexico (www.amazon.com.mx).
    Amazon Mexico now offers customers millions of unique items from
    thousands of sellers across Mexico.
  • Amazon introduced Seller Fulfilled Prime in the U.S. and select
    international regions. Trusted sellers who fulfill their own products
    and guarantee fast, free shipping can now have their items badged and
    visible to customers as Prime-eligible. Participating sellers have
    already made Prime shipping benefits available on 500,000 products
    worldwide.
  • Top brands and vertical retailers became sellers on Amazon including
    Payless Shoes, Bluefly, Jewelry.com and Pep Boys.
  • Sellers on Amazon worldwide participated in Amazon Prime Day offering
    thousands of deals to customers.
  • Amazon Lending launched in the U.K. and India. The Amazon Lending
    program offers business loans to invited sellers on Amazon to help
    them grow their businesses.

New Seller Tools and Services

  • Amazon launched the FBA Small and Light Program in the U.S. with free
    4-8 day shipping. The FBA Small and Light program added thousands of
    items less than eight ounces priced under $10.
  • Sponsored Products added new placements to better reach customers
    including the first row of Search, Mobile Shopping App, and a second
    Product Detail Page carousel.
  • Sponsored Products introduced new tools to help sellers save time and
    effectively manage their advertising spend, including Bid+, an API,
    and Bulk Sheet uploads.
  • On the Seller Central Pricing Dashboard, sellers can now review and
    act on a variety of recommendations to help adjust their pricing in
    real time.
  • Amazon launched the North America Unified Accounts feature that allows
    sellers to manage their U.S., CA, and MX businesses from a single
    Seller Central account.
  • Sellers on Amazon that ship their products direct to customers can now
    show the estimated delivery date on the offer listing page instead of
    at checkout, providing a better customer experience.
  • Amazon added the Selling Coach tool to the Amazon Seller app allowing
    sellers to review and act on sourcing recommendations within the app
    to help on-the-go sellers manage their businesses from mobile devices.
    The Amazon Seller app is available for Android and iOS.
  • Amazon launched the new and improved Build International Listings tool
    allowing sellers in the U.S. and the EU to easily create product
    offers, manage pricing and translate offers across international
    marketplaces.
  • Amazon introduced “Lite” Product Listing Templates that reduce the
    number of attributes required to list new items, making it easier and
    faster for sellers to list new offers.
  • Amazon launched Inventory Planning tools to help sellers better plan
    and manage their inventory. The Inventory Planning tools provide
    sellers their key inventory metrics, highlight opportunities to
    improve inventory efficiency and in-stock rates, and provide insights
    to help sellers take action to improve their inventory performance.

Businesses interested in Selling on Amazon, FBA and Sponsored Products
can visit us for more details at http://services.amazon.com.

About Amazon

Amazon.com opened on the World Wide Web in July 1995. The company is
guided by four principles: customer obsession rather than competitor
focus, passion for invention, commitment to operational excellence, and
long-term thinking. Customer reviews, 1-Click shopping, personalized
recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct
Publishing, Kindle, Fire tablets, Fire TV, Amazon Echo, and Alexa are
some of the products and services pioneered by Amazon. For more
information, visit www.amazon.com/about.

Contacts

Amazon.com, Inc.
Media Hotline, 206-266-7180
Amazon-pr@amazon.com
www.amazon.com/pr