Allconnect and American Electric Power Celebrate Transfer of 2M Mover Calls
ATLANTA–(BUSINESS WIRE)–Allconnect,
a national leader in connecting consumers with essential home services,
today announced that it has supported the transfer of two million calls
from American Electric Power (AEP), one of the largest electric
utilities in the United States, delivering electricity to more than five
million customers in 11 states.
Since 2004, Allconnect has offered AEP customers a free, one-stop
resource to receive personalized assistance with the selection and
purchase of additional home services.
“Two million transfers is quite an achievement, and we would like to
thank AEP for being such an incredible partner,” said Allconnect CEO Sam
Howe. “Over the past 11 years, we have developed a true partnership, and
we are looking forward to expanding that relationship in the years to
come.”
AEP customers who call to transfer or establish service have the
opportunity to speak with an Allconnect home service advisor to review
the numerous home service options specifically available at their new
address, including satellite TV, cable TV, Internet, phone and home
security systems. After discussing the plans, promotions and bundles
available, the advisor then takes the order and schedules installation,
providing end-to-end service.
About Allconnect
Allconnect offers customers a convenient single source to compare and
connect integrated media, broadband, home protection, energy and green
products. Allconnect’s services are available at allconnect.com, through
utility and energy companies representing over 50 million households,
and via affiliates. Through more than 20 million annual consumer touch
points, the company acquires customers, increases revenue and generates
higher customer satisfaction for its partners. Allconnect’s customer
satisfaction ranks in the top 10 percent of companies nationwide based
on its American Customer Satisfaction Index score. Founded in 1998,
Allconnect is headquartered in Atlanta, Georgia, with additional offices
in Lexington, Kentucky and St. George, Utah. For more information, visit allconnect.com
or follow the company on Twitter
and Facebook.
Contacts
For Allconnect
Sue Rodman, 404-784-5650
sue@mpressionspr.com